Help & Support

Welcome to our Help & Support section

Below is a selection of frequently asked questions that may assist you when using PE Scholar.

Although we regularly update this page, if you experience any issue that is not already covered, or if we can help you in any way, please do not hesitate to contact our team who will be happy to help.

Frequently Asked Questions

How do I become a member?

To become a member, simply visit our join page and select your preferred plan. We offer Individual Membership plans and Team Membership plans (making it easy to purchase 3 or more memberships under a single subscription – ideal for schools and organisations).

Note: If you would like to purchase membership for a group larger than 10 people, please contact us for a quote.

How can I recover my account details?

If you can’t remember your password, or you need to reset it, visit the Lost Password page and enter your e-mail address or username associated with your account.

If you can’t remember your username or e-mail address associated with your account (or your e-mail address is no longer accessible), please contact our team and we will try to find an alternative way to help.

What are your company details?

PE Scholar is a trading name of PE Scholar Ltd, a company registered in England & Wales with company number 09371658. Our UK VAT registration number is 318413811 and our Data Protection registration number is ZB073037.

Please contact us if you require further details to set us up as a new supplier or have any other questions. Thank you.